Payment Policy

Effective Date: January 7, 2025

Welcome to ModernCiteino.com. Our goal is to provide you with a seamless shopping experience. To ensure a smooth and secure transaction, please read our Payment Policy carefully before making a purchase.

1. Accepted Payment Methods

We accept a variety of secure payment options to accommodate your preferences. Currently, the following payment methods are accepted:

      • Credit/Debit Cards:

        • Visa
        • MasterCard
        • American Express
        • Discover

      • PayPal: For easy and secure payments through your PayPal account or credit/debit card linked to your PayPal account.

      • Apple Pay: Pay using your Apple account for quick and secure transactions on compatible devices.

      • Google Pay: An easy and secure payment method for Android users.

      • Other Payment Methods: We may also offer additional payment methods, which will be displayed during checkout, depending on your location and payment preferences.

2. Payment Security

At ModernCiteino.com, we take your security seriously. All transactions are processed through secure payment gateways that use advanced encryption protocols to protect your personal and financial information.

      • SSL Encryption: We use Secure Socket Layer (SSL) encryption to ensure that all data transmitted between your browser and our servers is encrypted and secure.

      • PCI DSS Compliance: Our payment processing partners adhere to the Payment Card Industry Data Security Standards (PCI DSS) to ensure the security of your payment information.

3. Billing Information

      • Accurate Information: You must provide accurate and complete billing information at checkout. This includes your name, address, phone number, and payment details.

      • Billing Address: The billing address you provide must match the address on file with your credit card provider or payment method. If there is a mismatch, your transaction may be declined or delayed.

      • Transaction Confirmation: Once your payment is successfully processed, you will receive an email confirmation with the details of your order. This email serves as proof of purchase and should be retained for future reference.

4. Order Processing and Payment Authorization

      • Authorization: After you place an order, your payment method will be authorized. If authorization is successful, the order will proceed to processing. If there are any issues with authorization, we will notify you and may request you to provide additional information.

      • Pre-Authorization Hold: For some credit card payments, we may place a temporary pre-authorization hold on your account to ensure sufficient funds are available. This hold is not a charge and will be released if the transaction is not completed.

      • Order Cancellations: If we are unable to process your payment due to an error with your payment information or insufficient funds, we reserve the right to cancel the order. You will be notified immediately, and no charge will be made to your account.

5. Pricing and Currency

      • Pricing: All prices listed on ModernCiteino.com are in U.S. Dollars (USD) unless otherwise stated. We strive to ensure accurate pricing, but errors may occur. If a pricing error is detected, we will contact you to resolve the issue.

      • Currency: All transactions are processed in USD. If you are making a purchase from a country with a different currency, your credit card provider or payment service will convert the payment to your local currency, and any conversion fees will be applied by them.

6. Sales Tax

      • Sales Tax Collection: Sales tax will be applied to your order if required by the state or country to which the order is being shipped. The applicable sales tax will be calculated and displayed during the checkout process.

      • Tax Exempt Orders: If you are a tax-exempt customer, please contact our customer service team before placing an order to ensure the proper tax exemption is applied to your purchase.

7. Order Modifications

Once an order is placed and payment is processed, changes to the order, such as shipping address or product modifications, may not be possible. If you need to make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee modifications once the payment is processed or the order is in transit.

8. Refunds and Charges

Please refer to our Refund and Returns Policy for information regarding refunds. Refunds will be processed through the same payment method used for the original transaction.

      • Refund Timeframe: Please note that it may take several business days for your refund to be reflected in your account, depending on your payment provider.

      • Partial Refunds: In the case of partial refunds (such as when only part of an order is returned), the refunded amount will be credited back to your original payment method.

9. Fraud Prevention

We take fraud prevention seriously to ensure the safety of our customers. To protect both your financial information and our business, we may implement various fraud detection measures during the checkout process. If any suspicious activity is detected, we may ask you for additional verification to complete the transaction.

10. Customer Support

If you have any questions or issues regarding payments or your order, please contact our customer service team:

      • Email: info@modernciteino.com
      • Phone: (215) 758-2726
      • Address: 8480 Limekiln Pike, Wyncote, Pennsylvania (PA), United States

This Payment Policy ensures that our customers have a clear understanding of the payment process, security measures, and refund procedures at ModernCiteino.com. If you have any questions, feel free to reach out to our customer support team for further assistance.